News on COVID (Coronavirus) and Homecare Services
Important announcement: April 2022
With the relaxation of legal restrictions relating to COVID – 19 (Coronavirus), we can assure you that the precautions taken by NCHA Homecare Providers to minimise COVID risks for patients are continuing. Therefore, the additional safety precautions that have been implemented will remain.
For example; the wearing of PPE by any member of the homecare providers entering your home will continue. If you have any questions about this then do speak to your homecare provider.
The NCHA are working closely with all homecare members and the NHS to ensure that high standards of care and support are provided to all patients on a homecare service. Most existing Medicines Homecare Services are continuing as normal regardless of any changes being made by the government re local lockdown or increased restrictions. Your homecare provider customer services will contact you if they need to make different arrangements to ensure your treatment continues as planned.
We know you may have questions now or in the future about your homecare service and the potential impact of the COVID. We aim to provide you with reliable and accurate information here in the form of Frequently Asked Questions (FAQs) and responses. The FAQs will be updated on a regular basis. NCHA website will also direct you to relevant published information.
The NCHA is unable to enter into any discussions or answer any individual questions about specific patients homecare services, treatment or answer questions about COVID (Coronavirus) – for the latest government information visit this link: https://www.nhs.uk/conditions/coronavirus-covid-19/.
Please note, NCHA do not receive and cannot accept any personal identifiable data.
Important: What you need to know about your service
When they call you to arrange your next delivery or nurse visit, it is important to tell your homecare provider customer services If you or someone in your household
- has COVID (Coronavirus) symptoms
- has had a positive test COVID (Coronavirus)
- has been advised to self-isolate
- is extremely vulnerable and is being shielded from COVID (Coronavirus) for reasons other than their homecare therapy.
If you need information on the type of symptoms of COVID (Coronavirus) and who would fall into the extremely vulnerable group, you can access this via https://www.nhs.uk/conditions/coronavirus-covid-19/
Frequently Asked Questions on COVID-19 and Homecare Services
Updated 8th April 2022